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Q and A

What is a public adjuster?

A Public Adjuster is a professional who is licensed by the State of Florida to represent you, the insured. Here at Ultra Claims are adjusters are highly-skilled, professional insurance experts with a vast knowledge of insurance policies, co-insurance, depreciation, building and personal property damage assessments, repair and replacement costs and negotiation.

Why should I hire a public adjuster?

An insurance adjuster hired by an insurance company is going to protect the interests of their employer. A Public Adjuster can take those major headaches away and let you get back to your home or business. A typical insurance policy contains hundreds of provisions and stipulations, constantly changing forms and endorsements, and many complex details such as inventory appraisals and real estate evaluations that are required in case of a loss. Most policyholders do not know that the burden of proof is theirs. Here at Ultra Claims we know the insurance business and are experts with the recovery process, and we have years of experience in delivering results for our clients.

Why should I choose Ultra Claims?

Our reputation precedes us. Ultra Claims Adjusters are highly qualified, possessing superior negotiating skills, knowledge of insurance laws and expertise in estimating property reconstruction. Ultra Claims Adjusters work quickly for you with integrity and reliability. Our focus is maximizing and expediting our clients financial recovery from insurance claims.

What kind of claims do you work?

Ultra Claims works with both residential and commercial clients. Some examples of the losses we work are damages as a result of a fire, smoke damage, hurricane, tornado, flood, lightning, pipe burst, sewer backup, explosion, burglary, vandalism, and business interruption.

Who are our clients?

We represent Homeowners, Condominium Unit Owners, Condominium Associations, Building/Property Owners, Business Owners, Commercial Property Owners, Industrial Property Owners, and Bank/Credit Unions.

Is it expensive to hire Ultra Claims?

Not at all. We work strictly on a contingency basis. In other words, you pay us a small percentage only if you collect money from your insurance company. If there is no recovery, then there are no fees. In fact, we spend our own money and time documenting and resolving your claim before we are paid anything.

What services can I expect from Ultra Claims?

  • A free evaluation of your claim without obligation.
  • A detailed explanation of your insurance policy.
  • A detailed explanation of your claim as well as assistance in reviewing and providing the documents and information required as part of your duties after a loss.
  • We scope and estimate your property damage.
  • Filing of your insurance claim with the insurance company.
  • We make all appointments with the insurance company adjuster and will meet with the insurance company adjuster at your property.
  • Set appointments to review and discuss the damages and negotiate on your behalf to maximize your settlement amount.
  • Keep you updated on the progress of your claim at all times.
  • Follow up on policy provisions such as Mediation or Appraisal in the event the insurance company does not agree with our settlement amount.
  • Act as your Appraiser, if necessary.
  • If required, aid you in obtaining industry expert professionals, such as engineers, environmentalists, etc. to assist in the settlement of your claim.
  • If necessary, we also provide the insurance company with expert testimony on your behalf by our hired professionals to prove and expedite your claim.

Am I assured a higher settlement if I use your services?

The more thorough and complete the claim, the higher the settlement will be. We meticulously inspect the loss site and document the damages. On severe losses where all or most of the contents are destroyed by fire, stolen or blown away, we will go over a variety of checklists with you to help recap on a room by room basis, what was in the property at the time of the loss. Having a professional who is looking out for your best interests and who understands the "tricks of the trade" is invaluable.

Can I get money from a claim that was already settled?

The answer is yes. You are entitled to receive a full and fair settlement. This means enough money to repair your damages. If you have been underpaid by your insurance company, you may file a claim supplement to reopen your claim and supplement your first payment. We can reopen a case up to three years from the date of the loss!

How can I contact Ultra Claims?

You can reach us at (305) 542-1657 or via email at We will give you a free evaluation of your claim without obligation.

Who can I contact for a referral?

Give us a call and we will gladly email you a list of referrals.